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Boston Joe's has immediate Full Time Openings for Appliance and A/C Repair Technicians in Connecticut. 

If you meet the qualifications below, please apply in person: 199 Forest Street, Manchester, CT 06040

SUMMARY

Performs mechanical and cosmetic repairs to all major electrical and gas appliances and air conditioners using technical and professional standards set forth below. Operates company vehicle safely and within the law.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greets customers in a courteous and professional manner.
Performs necessary mechanical repairs and/or installation of parts as required following guidelines set forth by manufacturers.
Treats all customers with respect and dignity.
Follows up and follows through on unresolved customer issues.
Visually inspects and maintains all equipment for efficiency and safety.
Charges customers accurately within the scope of authorization, honoring warranty contracted rates.
Maintains company vehicle by keeping in good operating condition and cleanliness and orderliness both inside and out.
Operates company vehicle safely and within the scope of Connecticut laws.
Reports motor vehicle accidents, scratches, dents or other damage immediately to President.
Works closely with Dispatcher to achieve efficient scheduling and optimum customer service.
Utilizes vehicle dispatch radio system with professionalism.
Maintains personal equipment (see attached Tools & Equipment) necessary to perform job functions.
Reports time and payroll records accurately on a weekly basis.
Complete Service Orders with accurate and complete information.
Maintains neat personal appearance.
Cooperates with Parts Department when ordering, pricing and installing parts as necessary.
Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

One or more years of hands on technical experience is required. EPA certification is required or may be obtained with in first 90-days of employment.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Multi-lingual abilities a plus but not required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, walk, talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with both hands and arms. The employee must frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment is primarily residential settings of our customers and company vehicle. Time spent in the office environment is limited.